WHEN WILL YOU SHIP MY ITEMS?
- All items are subject to a handling period before they are dispatched.
- 99% of orders leave the warehouse within 3-5 days of payment.
- We will notify you by email when your items have been shipped.
WHEN WILL I RECEIVE MY ITEM(S)?
For other special offers and giveaway items, please allow from 2 to 4 weeks for
delivery as they may be shipping from other countries.
For international shipping allow from 3-7 weeks
WHERE ARE MY ITEMS COMING FROM?
Although our fulfillment house is located in North America, some of our
specialty items are located in other countries such as Australia,
Germany, United Kingdom and China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.
If you have any other questions, please email support at firstname.lastname@example.org and we will do our best to help you out.
If you wish to get a exchange or refund please return your product to the address below:
11923 NE Sumner St STE 709087 Portland, Oregon, 97220, USA
*Customer will have to cover their own shipping cost.
**For damaged goods, please contact email@example.com with a picture of the damage to get a replacement.